At Rayzora, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and secure.

All prices are inclusive of VAT.

Payment Methods

Credit/Debit Card — Secure and Convenient Payments

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Maestro. This payment method is safe, convenient, and widely used worldwide. Here's how to complete your transaction:

1. Choose "Credit/Debit Card" as your payment method at checkout.

2. Enter your card details, including the card number, expiration date, and CVV.

3. Complete the billing information as requested.

4. Confirm your payment and you will be redirected to a confirmation page on our site.

5. A confirmation email of your purchase will be sent to you.

Apple Pay & Google Pay — Mobile Payment Options

For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

1. Choose "Apple Pay" or "Google Pay" at checkout.

2. Authenticate the payment using Face ID, Touch ID, or your device password.

3. Confirm your shipping and billing information.

4. Once the payment is successful, you'll be redirected back to our site with an order confirmation.

PayPal — What is PayPal?

PayPal is a globally recognized online payment service that enables secure and fast transactions. With a PayPal account, you can easily shop online without sharing your financial information.

How does it work?
Select "PayPal" as your payment method at checkout. You'll be redirected to the PayPal website, where you can log into your account or create a new one. After logging in, confirm the payment and you'll be redirected back to our website to complete the purchase.

Benefits:

• Easy and fast payments

• No need to share financial details

• Comprehensive buyer and fraud protection

For your convenience, some regions may have additional local payment options available, which will be displayed at checkout.

Currency

All transactions are processed in the local currency of your region:

All prices displayed on our website include applicable taxes and are shown in your local currency. Please note that your bank or card issuer may apply conversion fees if your account operates in a different currency.

Order Confirmation & Billing Authorization

Once your order is placed, you will receive a confirmation email with your order details. By placing an order, you authorize Rayzora to charge your selected payment method for the total amount, including product price, applicable taxes, and any applicable shipping fees.

This email does not guarantee availability — in the unlikely event that an item is out of stock, we will notify you promptly and issue a full refund.

Failed Payments

If your payment is declined, please check:

• That all card details have been entered correctly

• Your card has not expired

• That your billing address matches your card records

• With your bank or card issuer for any restrictions on online transactions

If the issue persists, please contact us at support@rayzora.com and we will be happy to assist.

Security and Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements. We never store or share your full payment details.

Fraud Prevention

Rayzora reserves the right to cancel any order suspected of fraudulent activity. We may request additional verification before processing certain orders. If an order is canceled for this reason, a full refund will be issued to the original payment method.

Refunds & Charges

Refunds are processed to the original payment method within 5–7 business days after approval. For full details, please review our Refund & Return Policy.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team. We are here to assist you every step of the way.

Store Name: Rayzora
Address: 128 City Road, London, England EC1V 2NX, United Kingdom
Email: support@rayzora.com
WhatsApp: +44 7999 143945
Website: https://rayzora.com
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We will respond to your email within 24–48 business hours (Mon–Fri) — weekend messages answered Monday.